IIA training and events

IIA Award in the effective delivery of audit and assurance

Presented By
Marian Silltow CFIIA Marian has significant practical experience of internal audit and management within the private, public and not-for-profit sectors. She developed and ran the MSc in Internal Audit at South Bank University before setting up as an independent consultant and trainer.

This course is for those who would like to understand how they can contribute to the continuous improvement of the audit function. It provides practical guidance and information on topics that are of particular relevance in creating an environment within the function that will enable the effective delivery of agreed responsibilities.


Who should attend?

This course discusses topics that will enable a more effective stakeholder service and will therefore appeal to delegates who are:

  • new to internal audit or transferring from another business function, and want to understand how they can contribute to a continuous improvement environment within the audit function
  • more experienced auditors who would like to use the workshop to appraise and assess their audit practices in a discursive and objective environment.

What will I learn?

Upon completion you will be able to understand and discuss the attributes that an effective internal audit function will seek to develop and deliver on, including:

  • preparation of an audit strategy and how to assess the effectiveness of its implementation
  • appreciate the constraints and opportunities associated with stakeholder relationships including feedback and skills assessment
  • assess the effectiveness of the manner in which audit resources are utilised
  • confidence in explaining why a Quality Improvement Plan is important for continuous improvement and how it should be managed
  • articulate a promotional strategy for internal audit that has buy-in from key stakeholders
  • evaluate a performance measurement system that incorporates both output and outcome measures, and recognises the opportunities for adding value and meeting stakeholder expectations.

Course programme

What makes for the effective delivery of an audit?

Implementing and assessing the audit strategy

  • position
  • people
  • performance
  • process

 Stakeholder expectations

  • offering appropriate audit services – assurance and advisory services
  • underpinning skills using the IIA Global Competency Framework
  • collaboration with other assurance providers

Managing resources

  • recognising the benefits of different audit processes / traditional, lean and agile
  • assessing the need for technological solutions such as data analytics
  • managing people / team work and feedback
  • managing productivity

Quality Improvement

  • the importance of quality assurance and continuous improvement
  • developing the Quality Improvement Plan
  • types of issues included in the Quality Improvement Plan
  • actioning and monitoring the plan
  • assessing improvements

 Promoting the function within the organisation

  • using the marketing mix to develop the promotion plan
  • challenges and opportunities of implementing a promotion plan

Establishment, implementation and monitoring of performance measures

  • framework for performance measurement within Internal Audit – Balanced Scorecard
  • types of performance measures
  • output and outcome measures

Adding Value

  • what is added value?
  • what activities are value adding?
  • how do we assess the ‘value’ we provide to our stakeholders?

Pre-course work 

There will be some pre-course preparation for this module which you will be advised on upon confirmation of your booking.


CPE competency areas covered 

  • Improvement and innovation
  • Internal audit delivery

14 CPE points


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